We take privacy seriously. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
- Account data: name, email, and organization details to create and secure your account.
- Usage data: product interactions and diagnostics to improve performance and reliability.
- Customer content: files and meeting data you choose to connect to Recallio for analysis.
How we use information
- Provide and improve the service, including support and security.
- Communicate about updates, security notices, and billing.
- Derive analytics to make Recallio faster and more helpful.
Security
Security is foundational to Recallio. Data in transit is protected with TLS, and data at rest is encrypted by our infrastructure providers. Access is restricted to authorized personnel with MFA. Our SOC 2 program is underway.
Data retention & deletion
We retain data only as long as needed to provide the service or as required by law. You may request deletion of your account data at any time by contacting security@recallio.dev.
Third‑party processors
We use trusted vendors for hosting, analytics, and communications. Vendor access is limited to what is necessary to provide their service.
Your rights
You may access, correct, or delete your personal information. Contact us to exercise these rights.
Contact
Email: privacy@recallio.dev